Responsible for acting as a liaison between our customer and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.
Location: Karachi, Lahore & Islamabad
Salary: Up to PKR 58,000
Working Hours: 9
Job Shift: Rotational
Key Responsibilities:
- Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services.
- Collaborate and build relationships with customers to strengthen service competitiveness
- Communicate timely back to customers, track and resolve any issues regarding the service
- Contribute to customer development role
- Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score
Job Specification:
- O Levels/Matric or above
- Age limit: 18-45
- Excellent command over English, with good American or Neutral accent
- Excellent communication (Listening, Speaking & Writing)
- Proficiency with MS Office particularly MS Excel
- Flexibility & Adaptability
- Customer-centric attitude
- Emotional Intelligence and Critical Thinking
- Self-motivated, assertive and responsive
Perks & Benefits:
- Medical Insurance
- Permanent Employment Status
- Provident Fund
- Internal Job Opportunities
- Annual Leaves
- Leaves Encashment
- Referral Bonus
- Company Pick & Drop
Send us your CV at careers.pk@ibex.co
Email Subject: Customer Support Specialist – International
Link: https://bit.ly/3ba2aa8
More Information
- Salary Offer 25000-58000 $ 25000-58000 Month
- Address ibex Tower, Plot # 5, Block B SMCHS, Adjacent FTC Building, Shahra-e-Faisal, Karachi 75500, Pakistan
- Salary Offer $20.000 ~ $50.000
- Experience Level Junior
- Total Years Experience 0-5
- Radio field Option 1
- Multiple Select field Option 1
- Checkbox field Option 1
- This job has expired!
- Total Jobs 28 Jobs
- Category Back-end Developer, Customer Service, Designer, Developer, Energy, Engineering, Finance, Graphic Designer, Health Care, HR, Human Resource, Infrastructure, IT, Marketing, Operations management, Sales, Telecommunications
- Slogan ibex.
- Location Pakistan
- Full Address ibex Tower, Plot # 5, Block B SMCHS, Adjacent FTC Building, Shahra-e-Faisal, Karachi 75500, Pakistan
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Location: Karachi, Lahore & Islamabad
Salary: Up to PKR 55,000
Working Hours: 9
Job Shift: Rotational
Key Responsibilities:
- Timely preparation of rates and quotes for customers and overseas agents
- Collaborate and build relationships with customers to strengthen service competitiveness
- Communicate timely correspondence back to customers, track and resolve any issues regarding the product
- Contribute to customer development role
Job Specification:
- O Levels/Matric or above
- Age limit: 18-45
- Excellent command over English, with good American or Neutral accent
- Excellent communication
- Proficiency with MS Office particularly MS Excel
- Flexibility
- Customer-centric attitude
- Emotional intelligence
- Adaptability
- Self-motivation, assertiveness and responsiveness to brand metrics
Perks & Benefits:
- Medical Insurance
- Permanent Employment Status
- PF & Overtime provided
- Internal Job Posting
- Annual Leaves
- Leaves Encashment
- Referral Bonus
- Conveyance
Send us your CV at careers.pk@ibex.co
Email Subject: Customer Support Specialist – International
Link: https://bit.ly/3ba2aa8
More Information
- Salary Offer 55000 $ 55000 Month
- Address Karachi, Pakistan
- Experience Level Junior
- Total Years Experience 0-5
- Radio field Option 1
- Dropdown field Option 1
- Multiple Select field Option 3
- Checkbox field Option 2
- Text Area field Medical Insurance Permanent Employment Status PF & Overtime provided Internal Job Posting Annual Leaves Leaves Encashment Referral Bonus Conveyance
- This job has expired!
- Total Jobs 28 Jobs
- Category Back-end Developer, Customer Service, Designer, Developer, Energy, Engineering, Finance, Graphic Designer, Health Care, HR, Human Resource, Infrastructure, IT, Marketing, Operations management, Sales, Telecommunications
- Slogan ibex.
- Location Pakistan
- Full Address ibex Tower, Plot # 5, Block B SMCHS, Adjacent FTC Building, Shahra-e-Faisal, Karachi 75500, Pakistan
New Job Alert
Never miss a chance!
Let us know your job expectations, so we can find you jobs better!
Brief description of the job:
- Timely preparation of rates and quotes for customers and overseas agents.
- Collaborate and build relationships with customers to strengthen service competitiveness
- Communicate timely correspondence back to customers, track and resolving any issues regarding product.
Timings: 9 hours shift
Requirements (Education): O-Level / A-Level / Intermediate / Bachelors
No. of Vacancies: 30
Skills & Abilities:
- Individual having the Ability to read, write, and speak English fluently with good American or Neutral accent “ONLY”.
- Ability to work in a blended operations and customer development role
- Self-motivated, assertive, and respond to brand metrics.
- Manages complex transactional or emotional customer situations promptly and professionally.
- Ability to multi-task in a fast paced environment with rapidly changing priorities
- Contributes to building a positive team spirit and puts success of team above their own interests.
- If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion.
Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus
Salary: up to Rs. 55,000/-
Transport: Conveyance will be provided.
Location: Karachi, Lahore & Islamabad
Send us your CVs on: careers.pk@ibex.co
*Email Subject should be “Customer Support Specialist International”
More Information
- Salary Offer 55000 $ 55000 Month
- Address Karachi , Lahore , Islamabad , Rawalpindi
- Total Years Experience 0-5
- Radio field Option 1
- Dropdown field Option 1
- Multiple Select field Option 1
- Checkbox field Option 1
- This job has expired!
- Total Jobs 28 Jobs
- Category Back-end Developer, Customer Service, Designer, Developer, Energy, Engineering, Finance, Graphic Designer, Health Care, HR, Human Resource, Infrastructure, IT, Marketing, Operations management, Sales, Telecommunications
- Slogan ibex.
- Location Pakistan
- Full Address ibex Tower, Plot # 5, Block B SMCHS, Adjacent FTC Building, Shahra-e-Faisal, Karachi 75500, Pakistan
New Job Alert
Never miss a chance!
Let us know your job expectations, so we can find you jobs better!