Responsible for acting as a liaison between our customer and the respective client. Provides assistance to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query.
Salary: Upto 60K
Working Hours: 9
Job Shift : Rotational
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services.
Collaborate and build relationships with customers to strengthen service competitiveness
Communicate timely back to customers, track and resolve any issues regarding the service
Contribute to customer development role
Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score
O Levels/Matric or above
Age limit: 18-45
Excellent command over English, with good American or Neutral accent
Excellent communication (Listening, Speaking & Writing)
Proficiency with MS Office particularly MS Excel
Flexibility & Adaptability
Emotional Intelligence and Critical Thinking
Self-motivated, assertive and responsive
Perks & Benefits:
Permanent Employment Status
Internal Job Opportunities
Company Pick & Drop
Send us your CV at email@example.com
Email Subject: Customer Support Specialist – International
- Salary Offer 25,000-60,000 PKR $ 25,000-60,000 PKR Month
- Address ibex Tower, Plot # 5, Block B SMCHS, Adjacent FTC Building, Shahra-e-Faisal, Karachi 75500, Pakistan
- Experience Level Junior
- Radio field Option 1
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- This job has expired!
- Total Jobs 28 Jobs
- Category Back-end Developer, Customer Service, Designer, Developer, Energy, Engineering, Finance, Graphic Designer, Health Care, HR, Human Resource, Infrastructure, IT, Marketing, Operations management, Sales, Telecommunications
- Slogan ibex.
- Location Pakistan
- Full Address ibex Tower, Plot # 5, Block B SMCHS, Adjacent FTC Building, Shahra-e-Faisal, Karachi 75500, Pakistan
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